Termii, the leading customer engagement platform in Africa, has successfully raised $3.65 million in its latest funding round. The round was led by Fintech Collective and Ventures Platform, with participation from prominent investors, including Launch Africa Ventures, Nama Ventures, Aidi Ventures, Ralicap Ventures, Now Venture Partners, Vastly Valuable Ventures, NOA Capital, Assembly Investors, Probability Ventures, Adamantium Fund, MyAsia VC, Uncovered Fund, Afropreneur Angel Group, and notable angel investors: Aubrey Hruby (Tofino Capital), and Eamon Jubbawy (Onifido).
Launched in 2017, Termii aims to revolutionize customer engagement across Africa and with its recent fundraise, the company looks to further its expansion efforts, particularly in Francophone Africa with a focus on Ivory Coast.
Termii would also be expanding its suite of innovative solutions primarily through its mobile app solution – “TermiiGo” which is Africa’s first cross-company mobile virtual solution available in multiple African countries and Comparable to Google’s Voice and Authenticator, Twilio’s Authy, Whatsapp Business and Skype Business.
TermiiGo, available on both google’s playstore and the apple store, includes features like direct-to-mobile notifications, rich sms messaging, time-based OTPs as well as affordable local and international calling for enterprise businesses.
“This funding is a significant milestone for Termii and a testament to the incredible work we have been doing to transform customer engagement in Africa. We are thrilled to have the support of such esteemed investors who share our vision of empowering businesses to easily engage and support their customers anywhere in Africa.” Said Termii CEO, Emmanuel Gbolade.
Termii’s achievements speak volumes about its impact in the CPaaS industry. The company has successfully worked with top global businesses such as Chipper, Paystack, Sterling Bank,
Moniepoint Inc (formally Team Apt), Piggyvest, etc. making it the trusted partner for financial service companies, which accounts for 89% of its customer base.
Additionally, more than 10,000 businesses rely on Termii’s API and no-code campaign dashboard for terminating SMS and voice messages monthly. The platform facilitates the sending of over 400 million otp’s and notifications to verify payments and user identities across 3 billion worth of transactions in Nigeria.
The $3.65 million fundraise further provides Termii with the necessary resources to achieve its upcoming milestones and pipelines, including:
- Launch of Version 3.0: An enhancement to its user experience which will bring improved functionalities and a seamless interface to all its users.
- Introduction of Termii Go: A mobile communications platform that offers users direct-to-mobile alerts and time-based OTPs ensuring secure communication. In Q4 of 2023, the app would go on to offer other comprehensive mobile services like unlimited texts, calls, data, and eSIM functionalities.
- Unveiling Inbox: A robust two-way support system that empowers businesses to deliver personalized customer support assistance as well as provide an option to consolidate customer messages across multiple social media channels.
“Termii stood out to us as a game-changer in the A2P (Application-to-Person) messaging space.Their platform fills a crucial gap by providing seamless integration of telecom services, solving the high message failure rates and complex setup requirements experienced by businesses across the continent. We believe in Termii’s mission to revolutionize communication in Africa, and we are excited to partner with the exceptional founding team on this journey.” – Dr. Dotun Olowoporoku (General partner, Ventures Platform)
“In conversations we had with African businesses, Termii’s solution was cited as the fundamental piece of their infrastructure powering day-to-day business operations. Termii has been a game changer throughout the industry in ensuring the delivery of OTPs and transaction-related messages with a higher degree of certainty than ever before, and is still only scratching the surface of their vision as a communication layer”. – Samantha Wulfson (FinTech Collective)
According to Gbolade, Termii remains steadfast in its commitment to driving innovation, expanding its reach across the continent, and enabling businesses to effortlessly engage and support customers anywhere.